Reference

Understand Your Rights Before You Start

These terms set out what you agree to when you open and use a 7777bat account — covering deposits through bKash, Nagad, and Rocket, how your wallet is managed, and what applies based on your local law and eligible region.

Account Eligibility RulesWallet & Payment TermsJurisdiction-Dependent AccessAccount Suspension PolicyHow to Raise a Dispute
7777bat Understand Your Rights Before You Start
ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and the integrity of your wallet balance are things we take seriously at an operational level — not just in policy language. Here is how that works in practice across the four areas that matter most to you.

Data Handling

Account data, including your registered bKash or Nagad number, is stored with encryption at rest. We do not share wallet details with third parties outside of payment processing.

Account Access

Login uses OTP verification tied to your registered mobile number. If you lose access to that number, contact support before attempting a wallet withdrawal.

Retention Policy

We retain account and transaction records for the period required under applicable law. You may request a summary of your account data by contacting support in writing.

Requesting Changes

To update registered wallet details — bKash, Nagad, or Rocket — submit a change request through the account settings page. Changes take effect after identity verification.

TERMS CONTACT

Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a formal dispute about your account or a transaction, our support team handles terms-related queries directly. You can reach us through live chat, email, or the in-app help centre — all three routes connect to the same account-care team.

Live Chat Open the chat widget from any page while logged in. Terms and account disputes are handled by the same team as general account support.
Email Support Send your query with your registered account details to our support address. Disputes submitted by email receive a written response for your records.
In-App Help Centre The help centre inside your account dashboard has a dedicated section for terms queries, wallet issues, and account verification questions.

Common Questions About These Terms

These are the questions we hear most often from people reading through the terms for the first time. If yours is not here, live chat is the fastest way to get a direct answer.

Access depends on your local law and whether Bangladesh falls within our eligible regions. These terms govern your account if you are in a supported region; local legal restrictions are your responsibility to check.

No. These terms permit one account per person. Multiple accounts linked to the same identity, device, or payment wallet are a breach of terms and may result in suspension of all associated accounts.

Your balance is held during the review period. You can raise a formal dispute through live chat or email, and we will confirm the outcome and any applicable balance release in writing.

Go to account settings, select the wallet section, and submit a change request. We verify your identity before the new number is activated, which protects your funds from unauthorised changes.

We notify you via the contact details on your account when material changes are made. Continuing to use your account after the effective date of a change means you accept the updated terms.

Contact support by email with your registered account details and a written data request. We will provide a summary of the data we hold within the timeframe required under applicable law.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.